Privacy Policy
Privacy Policy – SAI AYUR
SAI AYUR, managed by CHITRA D (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use saiayurmandya.com (“Website”), place an order, or communicate with us.
1. Business Information
Business Name: SAI AYUR
Managed By: CHITRA D
Address:
1st Floor, 1279, 1st Cross Road, Nehru Nagar, Nehru Nagar, Mandya, Mandya, Karnataka – 571401, India
Mobile: 098442 65835
Email: raghavendramn2025@gmail.com
Website: saiayurmandya.com
2. Information We Collect
We may collect information provided by you when you use our Website, place an order, or contact us, including:
– Full name
– Mobile number
– Email address
– Billing and shipping address
– Order and purchase details
– Payment and transaction information
– Customer support communications
– Information voluntarily provided by you
We may also automatically collect limited technical information, such as IP address, browser type, device information, operating system, and Website usage information.
3. How We Use Your Information
We may use your information to:
– Process and fulfil orders.
– Arrange delivery of purchased products.
– Confirm payments and transactions.
– Send order confirmations and delivery updates.
– Provide customer support.
– Process applicable refunds or payment-related requests.
– Improve our Website, products, and customer experience.
– Prevent fraud and unauthorized transactions.
– Maintain business and transaction records.
– Comply with applicable legal and regulatory requirements.
4. Payment Information
Payments may be processed through authorized third-party payment gateways.
SAI AYUR does not intentionally store sensitive payment credentials such as complete card numbers, CVV numbers, UPI PINs, or banking passwords on its own servers.
Payment information is handled by the relevant payment service provider according to its applicable security and privacy practices.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties where required to provide our services, including:
– Payment gateways and payment service providers.
– Courier and logistics partners.
– Website hosting and technology providers.
– Customer support providers.
– Analytics and security service providers.
– Government or law-enforcement authorities where legally required.
We aim to share only information reasonably necessary for the relevant purpose.
6. Cookies
Our Website may use cookies and similar technologies to:
– Maintain Website functionality.
– Remember customer preferences.
– Improve browsing experience.
– Understand Website traffic and usage.
– Improve Website performance and security.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
– Fulfil orders.
– Provide customer support.
– Maintain transaction and business records.
– Resolve disputes.
– Prevent fraud or misuse.
– Meet applicable legal, tax, accounting, and regulatory requirements.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.
9. Your Rights
Subject to applicable law, you may contact us to request:
– Access to personal information held by us.
– Correction of inaccurate or outdated information.
– Updating of your contact information.
– Deletion of personal information where legally permissible.
– Information about how your personal information is being used.
Requests may be subject to reasonable identity-verification requirements.
10. Marketing Communications
Where applicable, we may send information about products, offers, promotions, or other updates.
You may opt out of promotional communications by contacting us or using an unsubscribe option where available.
Essential communications relating to orders, payments, deliveries, or customer service may still be sent where necessary.
11. Health and Ayurvedic Information
The Website contains information about Ayurvedic and wellness products. Such information is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. The Website itself advises visitors not to ignore or delay professional medical advice based on Website content.
We recommend that customers consult a qualified healthcare professional regarding medical conditions, medications, allergies, pregnancy, or other health-related concerns before using any product where appropriate.
12. Third-Party Websites and Services
Our Website may contain links to third-party websites, payment services, social media platforms, or other external resources.
SAI AYUR is not responsible for the privacy practices, security, content, or policies of third-party websites or services. Customers should review the relevant third party’s privacy policy before providing personal information.
13. Children’s Privacy
Our Website is not intended to knowingly collect personal information directly from children without appropriate parental or legal guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that appropriate action can be taken.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
15. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Mandya, Karnataka.
16. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
SAI AYUR
Managed by CHITRA D
1st Floor, 1279, 1st Cross Road, Nehru Nagar, Nehru Nagar, Mandya, Mandya, Karnataka – 571401, India
Mobile: 098442 65835
Email: raghavendramn2025@gmail.com
Website: saiayurmandya.com