Refund policy
Return & Refund Policy – SAI AYUR
SAI AYUR, managed by CHITRA D, aims to provide a reliable purchasing experience. Please review this policy carefully before placing an order through saiayurmandya.com.
1. No Return Policy
All products purchased through SAI AYUR are non-returnable after delivery.
We do not accept requests to return products for change of mind, personal preference, dissatisfaction, or any other reason, except where required by applicable law.
2. No Exchange Policy
SAI AYUR does not provide exchanges for purchased products.
Customers are advised to carefully review the product details, quantity, and other relevant information before placing an order.
3. No Replacement Policy
SAI AYUR does not provide replacements for products purchased through the Website.
4. Refunds – Duplicate Transactions Only
Refunds are provided only for verified duplicate payment transactions.
A duplicate transaction means that the customer has been successfully charged more than once for the same order due to a payment or technical error.
Only the additional/duplicate amount will be eligible for refund after verification.
5. No Refund for Other Reasons
Except for a verified duplicate transaction, no refund will be provided for:
– Change of mind.
– Personal preference.
– Dissatisfaction with the product.
– Incorrect product selection.
– Incorrect quantity selected.
– Delayed delivery.
– Customer unavailability.
– Refusal to accept delivery.
– Improper storage or use of a product.
– Any other reason not specifically covered under the duplicate transaction provision.
6. Duplicate Transaction Refund Process
To request a refund for a duplicate transaction, customers must contact SAI AYUR and provide:
– Order ID.
– Transaction/payment reference number.
– Date and amount of the duplicate transactions.
– Payment confirmation or other relevant transaction proof.
The transaction will be verified before any refund is approved.
7. Refund Processing Time
Once the duplicate transaction has been verified and approved, the eligible refund will generally be initiated within 5–7 business days.
The time required for the refund to reflect in the customer’s bank account or original payment method may vary depending on the bank, payment gateway, card issuer, or UPI provider.
8. Contact Us
For duplicate transaction refund requests, please contact:
SAI AYUR
Managed by CHITRA D
1st Floor, 1279, 1st Cross Road, Nehru Nagar, Nehru Nagar, Mandya, Mandya, Karnataka – 571401, India
Mobile: 098442 65835
Email: raghavendramn2025@gmail.com
Website: saiayurmandya.com