Shipping Policy
Shipping Policy – SAI AYUR
SAI AYUR, managed by CHITRA D, aims to process and deliver orders safely and efficiently. This Shipping Policy applies to purchases made through saiayurmandya.com.
1. Order Processing
Orders are generally processed within 1–2 business days after successful order and payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping & Delivery
Once an order has been dispatched, delivery generally takes 5–7 business days, depending on the delivery location, courier availability, and serviceability.
Delivery timelines are estimates and may vary due to circumstances beyond our reasonable control.
3. Shipping Charges
Applicable shipping or delivery charges, if any, will be displayed during checkout before the order is confirmed.
Any applicable promotional or free-shipping offers will be subject to the terms specified at the time of purchase.
4. Delivery Coverage
SAI AYUR may provide delivery services across India, subject to courier serviceability.
Certain remote, restricted, or non-serviceable locations may have limited or unavailable delivery options.
5. Order Tracking
Where tracking is available, shipment tracking details may be shared with the customer through the email address, mobile number, SMS, WhatsApp, or other contact information provided during checkout.
6. Incorrect Address or Contact Information
Customers are responsible for providing an accurate and complete delivery address and contact details.
SAI AYUR will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
7. Customer Unavailability
If a customer is unavailable at the time of delivery or refuses to accept the shipment, the courier partner may make additional delivery attempts or return the shipment to the sender.
Any applicable re-delivery or additional shipping charges may be payable by the customer.
8. Delivery Delays
Delivery may be delayed due to circumstances including:
– Courier or logistics delays.
– Weather conditions.
– Natural disasters.
– Public holidays.
– Transportation disruptions.
– Government restrictions.
– Operational or technical issues.
– Other circumstances beyond our reasonable control.
SAI AYUR will make reasonable efforts to assist customers with shipment-related queries and tracking.
9. Damaged or Tampered Packages
Customers are advised to inspect the package at the time of delivery.
If a package appears visibly damaged or tampered with, customers should document the condition of the package and contact SAI AYUR promptly.
Any applicable return or refund request will be handled according to the Return & Refund Policy published on the Website.
10. Delivery Confirmation
Delivery may be confirmed through the courier partner’s tracking system, OTP verification, signature, delivery confirmation, or other applicable delivery records.
11. Contact Us
For shipping and delivery-related queries, please contact:
SAI AYUR
Managed by CHITRA D
1st Floor, 1279, 1st Cross Road, Nehru Nagar, Nehru Nagar, Mandya, Mandya, Karnataka – 571401, India
Mobile: 098442 65835
Email: raghavendramn2025@gmail.com
Website: saiayurmandya.com